Terms and Conditions

Please read these terms and conditions carefully before using our services. By engaging with Home Enhancement Services, you agree to be bound by these terms.

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using the services provided by Home Enhancement Services ("we," "us," or "our"), you ("user," "client," or "you") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Home Enhancement Services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Services Description

Home Enhancement Services provides professional interior design and home improvement services, including but not limited to:

  • Interior design consultation and planning
  • Furniture selection and arrangement
  • Lighting design and installation coordination
  • Flooring consultation and recommendations
  • Wall art and decor selection
  • Outdoor and patio design services

All services are subject to availability and may vary based on location, project scope, and other factors. We reserve the right to refuse service to any client at our discretion.

3. User Responsibilities

As a client of Home Enhancement Services, you agree to:

  • Provide accurate and complete information
  • Grant reasonable access to your property
  • Communicate changes or concerns promptly
  • Respect our staff and contractors
  • Make timely payments as agreed
  • Obtain necessary permits when required
  • Maintain confidentiality of proprietary designs
  • Follow safety guidelines during work

4. Payment Terms

Payment Schedule

Consultation Fee: Due upon booking

Design Fee: 50% due upon contract signing, 50% upon design completion

Implementation: Payment schedule as outlined in project agreement

All payments are due within 30 days of invoice date unless otherwise specified. Late payments may incur a 1.5% monthly service charge. We accept cash, check, and major credit cards. Returned checks will incur a $35 processing fee.

Clients are responsible for any additional costs arising from changes to the original scope of work, including but not limited to material upgrades, design revisions, or extended timelines.

5. Intellectual Property

All design concepts, plans, drawings, and creative work produced by Home Enhancement Services remain our intellectual property until full payment is received. Upon full payment, clients receive a license to use the designs for the specific project only.

Clients may not reproduce, distribute, or use our designs for other properties or commercial purposes without written permission. We reserve the right to use project photos and designs for marketing purposes unless specifically requested otherwise in writing.

6. Limitation of Liability

Home Enhancement Services' liability is limited to the total amount paid for services. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Delays caused by factors beyond our control
  • Damage to existing property not directly caused by our negligence
  • Client dissatisfaction with subjective design elements
  • Third-party contractor performance or materials

We maintain professional liability insurance and encourage clients to verify their homeowner's insurance coverage for renovation projects.

7. Termination

Either party may terminate services with written notice. Termination terms:

Client Termination
  • • 48-hour notice for consultation phase
  • • 7-day notice for design phase
  • • 14-day notice for implementation
Our Termination Rights
  • • Non-payment of invoices
  • • Breach of contract terms
  • • Unsafe working conditions

Upon termination, clients are responsible for payment of all services rendered up to the termination date.

8. Governing Law

These terms are governed by the laws of the state in which our business is incorporated. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

Email:
legal@homeenhancement.com
Phone:
(805) 649-4891
Address:
123 Design Street
City, State 12345

Agreement Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms, along with our Privacy Policy, constitute the complete agreement between you and Home Enhancement Services.

Effective Date: These terms are effective as of January 1, 2024, and will remain in effect until updated.